Alison CarreSt Mary’s Church Administrator
Elite has provided us with super service for our photocopier and printing needs for the last few years. I can always rely on them to address any problems with the equipment quickly and efficiently. They go out of their way to make sure that we can meet our printing deadlines and even helped make sure that our computer interface to their equipment also works properly when we upgraded our computer. The engineers are good at explaining what they have done and are friendly and considerate when they are here in the office. When we had problems with poor quality paper delivered by our paper supplier they even helped us in dealing with the supply company. Having said all of that, we don’t have problems with the equipment very often – the servicing and support contract we have keeps us up and running really well. God bless.
Chris Skelton FNAEADirector/Owner Mapp & Weston Independent Estate Agents
Dear Whoever it may concern, I have been an Elite Customer since 1992 and during that time we have always received exceptional service. They have never tried to oversell our needs and have always attended to any repairs or adjustments on our print/copiers the day we called. Simon has personally delivered a printing machine at 7.00PM when we moved office and urgently needed help. This is a business that exceeds expectations in the same way that we try to. I am happy to discuss on the phone if any prospective customer cares to call me. Telephone 01403 271977
Trish BilnerOffice Manager. Thakeham
We are delighted with the exceptionally prompt and professional service provided by Elite office Systems. No problem, large or small, is an issue for them. Three words sum them up: professional, prompt and polite!! Highly recommend them. Regards.
We provide full Support
With collectively 30 plus years experience our Service Engineers are all Manufacturer trained to a standard that you can be assured of and can rest in the knowledge that your product is in safe hands.
Service Contract Includes
- All parts and labour
- Loan equipment should the need arise
- Inks and Toners
- Engineers on call and on site within 8 hrs of your call (respond rate at present 4 hrs)
- Regular Maintenance
- Instant access to spare parts
- 90% first time fix rate