Managed Print Services
CONTROL, MONITOR & SAVE
For nearly 30 years Elite Office Systems Ltd. have helped its customers take control of their print cost and performance.
What we Offer
Most companies don’t have the facilities to monitor or review their multifunction copiers and printer fleet. They tend to purchase on price and with just their current needs in mind. This has left them with higher print costs and simply no data available to monitor their print performance in order to implement change and reduce costs.
Initial Fact Finding
The very first step is gaining visibility of their current print situation by conducting a print audit. This will give us a record of the machines in the fleet along with their usage and current costs. From this we can advise using factual data.
We can then design a specific print strategy based around your business print needs to save money, enhance the productivity and security of your print.
The main aim and focus is to help businesses save money and improve productivity by:
- Gaining Visibility and control of your printing
- Cutting the cost of print
- Improving productivity
- Improving security
- Cutting out wastage
- Reduce environmental footprint
- Consolidating machines
Continual Support & Monitoring
As part of our managed print service we can integrate your multifunction devices & printers with print management software allowing us to monitor the live performance of the devices.
- Live monitoring of toner levels. We will automatically send out toners when the machines require them
- Automatic meter readings sent over. No need for us to request the information from yourselves
- Certain service codes sent directly over to us
- Allows continue reporting to control future costs
Along with print management software we can implement follow-me print which will allow companies to monitor individual users print usage along with setting out print parameters if required. It will allow users to send their print jobs to a print server and then pull their jobs down to the multifunction devices when needed using a unique passcode set for each user stopping wastage and improving security.
We provide full Support
With collectively 30 plus years experience our Service Engineers are all Manufacturer trained to a standard that you can be assured of and can rest in the knowledge that your product is in safe hands.
Service Contract Includes
- All parts and labour
- Loan equipment should the need arise
- Inks and Toners
- Engineers on call and on site within 8 hrs of your call (respond rate at present 4 hrs)
- Regular Maintenance
- Instant access to spare parts
- 90% first time fix rate